The Association of Public Health Laboratories (APHL)

Client Background

The Association of Public Health Laboratories (APHL) plays a vital role in strengthening the global laboratory system that protects public health.
As a trusted partner to the Centers for Disease Control and Prevention (CDC), state health agencies, and international health organizations, APHL provides tools, data systems, and resources that empower public health laboratories worldwide.

APHL’s website acts as the central hub for training materials, data sharing, and communication. It had grown complex over time. With thousands of resources and multiple audiences (lab professionals, policymakers, and the public), the organization needed a modernized, data-driven digital experience that could efficiently manage and present vital health information.

Client Need

Objectives

APHL sought Infojini’s expertise to:

Redesign its public-facing website with a focus on usability, data accessibility, and mobile responsiveness.
Migrate content and systems to a scalable CMS platform supporting dynamic data integration.
Improve search, navigation, and resource discoverability across vast knowledge libraries.
Ensure compliance with Section 508 and WCAG 2.1 accessibility standards.
Integrate real-time public health data feeds from internal APIs and third-party partners.

Challenges

APHL faced several long-standing digital challenges:

Content Overload: Over 10,000 resources and reports were stored across fragmented systems, making navigation cumbersome.
Inconsistent User Experience: Different teams had created independent microsites, leading to design and content inconsistencies.
Data Integration Barriers: Real-time data from state laboratories wasn’t easily accessible to public users.
Limited Self-Service Capability: Content updates required developer support, slowing down information sharing during health emergencies.

Our Solution

Infojini led a comprehensive website redesign and digital transformation, focusing on accessibility, data automation, and performance.

Discovery & Information Architecture
- Conducted extensive stakeholder workshops with APHL’s communications, IT, and program teams.
- Mapped 10+ audience groups and developed personas to guide UX design.
- Consolidated content under a unified information architecture (IA) and taxonomy for intuitive browsing.
Design & Development
- Created three responsive design prototypes emphasizing clarity, accessibility, and data visualization.
- Migrated legacy content to WordPress CMS, integrated with REST APIs for live data feeds.
- Implemented a dynamic resource directory with faceted search, tagging, and filtering.
- Developed role-based access for internal contributors to streamline publishing workflows.
Accessibility & Compliance
- Applied WCAG 2.1 AA standards to ensure inclusivity for all users.
- Integrated Siteimprove monitoring for ongoing accessibility checks.
- Conducted manual screen reader testing using JAWS and NVDA.
Performance & Analytics
- Optimized the website architecture with CDN caching for global load balancing.
- Embedded Google Tag Manager and Google Analytics 4 (GA4) dashboards for real-time insights into user engagement.

See Our Solutions in Action

Book a demo

Realized Benefits

Infojini developed a central data hub module that aggregates health metrics from national and state sources — allowing APHL to display interactive visualizations of trends like testing capacity and outbreak response metrics in real time.

Self-Service Publishing Model
Through custom WordPress workflows, non-technical APHL staff can now upload, categorize, and publish new resources instantly — dramatically improving agility during public health crises.

Talk to Experts